Midco-Regional Maintenance Manager Lawrence, KS

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Midco-Regional Maintenance Manager Lawrence, KS

Midco
3901 N Louise Avenue
Sioux Falls, SD 57107

Phone Number: 1-800-888-1300
Email recruiter@midco.com
Position Title: Regional Maintenance Manager
Location of Position: Lawrence, KS
Job Description:
We’ve been blazing trails since 1931, bringing innovation to the world of telecommunications and delighting customers with exceptional service. Through ambition, imagination and a genuine commitment to each other, Midco proudly serves more than 385,000 residential and business customers in 342 communities in Kansas, Minnesota, North Dakota, South Dakota, and Wisconsin. By the end of 2017, our customers will have Midco Gig – blazingly fast internet with download speeds of up to 1 Gbps. We’re also dedicated to making our communities better places to live, work and play. Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

Free and discounted Midco services
Tuition reimbursement
Support of employee involvement in the communities we serve
Employee referral program
Wellness programs

Apply today online at www.MidcoCareers.com.

JOB PURPOSE

Apply advanced knowledge of the latest technologies to build, maintain, and support Midco’s product distribution systems

ESSENTIAL FUNCTIONS

Provide advanced level support of the RF product distribution system by engaging in-depth knowledge of the RF, fiber, HFC, analog and digital Video, and VOD systems, to maintain the network product distribution system.
Ensure that network systems are in compliance with company, departmental, FCC, and FAA, regulations, policies and procedures, and conduct technical audits as necessary to monitor compliance.
Assist in managing internal projects and processes directed toward promoting the health of the overall network. This includes, but is not limited to: Preventive maintenance, Proof of Performance, CLI, and status monitoring.
Ensure that facilities and services are operated and maintained in a manner consistent with the requirements of the services carried on the systems.
Possess an in-depth knowledge of RF, fiber, HFC, QAM modulation, multiplexing, and encryption.
Lead, develop, and manage a maintenance team capable of carrying out the essential elements of Midco’s strategy, standards, policies, and procedures while setting attainable goals and objectives.
Create and manage timely and accurate shift schedules for team members.
Implement and oversee successful training programs for new and existing personnel.
Perform service, repair, or maintenance as required. • Possess knowledge of Midco’s safety program (Target Zero), practice and enforce safety rules and procedures; operate all equipment in a safe manner.
Operate and drive a Company vehicle in accordance with Midco’s “Use of Vehicle for Company Business” policy.
Provide timely performance feedback and daily coaching. Perform annual reviews and effectively manage disciplinary and/or performance problems.
Keep Management up-to-date of Maintenance activities, issues and progress.
Serve as a liaison between the Regional Engineering Manager and Field OPS; build and maintain strong, productive working relationships.
Resolve problems and questions for Field OPS, while providing optimal internal customer service. • Install system components as necessary.
Assist in developing specifications and parameters for the design of cable network.
Coordinate effective testing programs with Regional Engineering and Field OPS.
Compile timely, comprehensive, and accurate reports as requested.
Communicate effectively and professionally in all forms of communication with internal and external customers.
Adhere to Midco privacy guidelines to ensure each customer’s privacy.
Maintain regular attendance as required by your position.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES

Mentor new hires and existing staff as required.
Function as an effective team member while supporting the efforts and concepts of other departments. • Support the mission, vision, and values of Midco.
Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
Possess strong problem solving and decision making skills while using good judgment.
Multi-task and change from one task to another without loss of efficiency or composure.
Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co- workers and management.
Identify opportunities for improvement while creating and implementing viable solutions
All employees are required to actively follow Midco policies and procedures.
Perform other duties as assigned.

EXPERIENCE AND EDUCATION

High school diploma or GED required. Some college preferred.
NCTI certifications through Fiber Optics required.
NCTI Advanced Technician certification is required for this position. Employees without current certification must enroll within 12 months of attaining this position.
Minimum two years Maintenance Technician experience (or equivalent) required.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 70 lbs.
The noise level in the work environment is moderate to loud.
While performing the duties of this position, the employee is frequently exposed to outside weather conditions and may occasionally be exposed to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
Must be able to climb poles, ladders, and other structures with proper equipment.
Must be able to work from elevated heights and in tight spaces such as attics and crawlspaces.

Midcontinent Communications is an Equal Opportunity/Affirmative Action employer. M/F/D/V

Benefits
Medical Insurance
Dental Insurance
Vision Plan
401K or other Retirement Plan
Paid Vacation
Sick Leave
Notice of Nondiscrimination Policy
Midcontinent Communications is an Equal Opportunity/Affirmative Action employer. M/F/D/V