Intern-Field Operations–Lawrence, KS

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Intern-Field Operations–Lawrence, KS

Midco
3901 N. Louise Ave
Sioux Falls, South Dakota 57107

Phone Number :1-800-888-1300
Email recruiter@midco.com
Web Site http://www.MidcoCareers.com

Position Title: Intern – Field Operations
Location of Position: Lawrence, KS

Job Description:
Midco is seeking innovative ideas, can-do attitudes and inclusive mindsets for its 2018 Summer Internship Program. From strategizing a project from inception to execution, to presenting outcomes to senior leaders, the Midco Internship Program equips workers with the skills needed to succeed in the workplace.

Midco’s team of 1,500 strong is driven to be the best communications company in the country. We’re also dedicated to making our communities better places to live, work and play. Not sure what your future job may be? Midco offers real-life experience, mentoring, job shadowing, career workshops, and so much more!

As a Field Operations Intern you’ll get a chance to see all parts of Field Operations: Construction, Headend Engineering, Business Tech and Field Tech roles!

Ready to intern at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to intern:

Paid positions
Free and discounted Midco services
Interact with 24 other fun, enthusiastic interns in a diverse work environment
Positions start on June 5, 2018 and typically last 10 – 12 weeks. Join the team, apply at www.MidcoCareers.com

JOB PURPOSE

Work as a part of the Field Operations teams performing installations and troubleshooting issues for video, data, and voice services in a broadband HFC system.

KEY FUNCTIONS

Perform installation work including but not limited to voice, video and data installs, and service changes and disconnects in customer homes and places of business.
Produce accurate daily and monthly reports.
Resolve problems with all Midco’s services as the customers demand.
Repair and maintain outside network as necessary.
Cross- train on additional services to meet customer demand.
Participate in team efforts to support customer satisfaction.
Provide quality installation and repair of services to our customers.
Be willing to work on special projects as assigned.
Apply a positive customer service attitude in interactions with all internal customers.
Be able to meet the physical demands of the job within the prescribed work environment.
Communicate effectively and professionally in all forms of communication with internal and external customers.
Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
Maintain regular attendance as required by your position.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES

Function as an effective team member while supporting the efforts and concepts of other departments.
Support the mission, vision and values of Midco.
Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
Possess an enthusiastic, energetic, self-motivated, and detail oriented approach towards work and all work projects.
Possess strong problem solving and decision making skills while using good judgment.
Multitask and change from one task to another without loss of efficiency or composure.
Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, coworkers and management.
Identify opportunities for improvement while creating and implementing viable solutions
Actively follow Midco policies and procedures.
Perform other duties as assigned.

EXPERIENCE AND EDUCATION

Associate’s Degree in progress; internship will preferably take place upon completion of first year.
Telecommunications, electronics or related field of study preferred.
High School Diploma or GED required.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 70 lbs.
The noise level in the work environment is moderate to loud.
Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, or any other characteristic protected by law.

Benefits:
Free and discounted Midco services.

Notice of Nondiscrimination Policy:
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, or any other characteristic protected by law.