Full Time, Excellent Full Benefit Package!
Apply online at www.MidcoCareers.com
Midco has been blazing trails since 1931, bringing innovation to the world of telecommunications and delighting customers with exceptional service. Through ambition, imagination and a genuine commitment to each other, Midco proudly serves more than 385,000 residential and business customers in 342 communities in Kansas, Minnesota, North Dakota, South Dakota, and Wisconsin. We’re also dedicated to making our communities better places to live, work and play. Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
Free and discounted Midco services
Support of employee involvement in the communities we serve
Employee referral program
Visit MidcoCareers.com to learn about employment opportunities and apply today.
Support and assist the Construction department in the maintenance, expansion, and upgrades to Midco’s regional network.
Support the Construction department with the maintenance, expansion and upgrades to Midco’s regional network.
Install, maintain, and repair Midco’s aerial and underground regional network.
Perform house moves and cable relocations. Coordinate with the appropriate utility companies and other entities to verify routes. Keep detailed billing information to chargeback customers.
Assist in preparing site surveys.
Prepare asbuilts and update maps accurately and in a timely manner.
Perform quality assurance checks and complete the proper documentation.
Complete Midco First Time Right certification within 90 days of hire. Consistently apply First Time Right principles in all aspects of work.
Locate existing underground cable.
Install drops, taps, amplifiers and power supplies. Splice coaxial cable.
Ground service drops and pre-wire new builds.
Read, comprehend, and utilize Regional network maps and plans.
Possess knowledge in using signal meters, reading RF levels, voltage meters, TDR, etc.
Possess knowledge of Midco’s safety program (Target Zero), practice and enforce safety rules and procedures. Wear safety apparel which includes hard hats (where required), safety vests, OSHA approved boots, etc.
Operate and drive a Company vehicle in accordance with Midco’s “Use of Vehicle for Company Business” policy. Must be able to successfully operate a vehicle with an attached trailer.
Obtain certification and successfully operate a bucket truck to perform aerial construction and maintenance.
Must be able to perform the essential functions of a Broadband Installer and/or Service Technician.
Communicate effectively and professionally in all forms of communication with internal and external customers.
Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
Maintain regular attendance and to arrive to work on time as required by your position.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES
Mentor new hires as required.
Have and maintain up-to-date knowledge of technological developments in the industry.
Effectively communicate with other departments to handle escalating issues in a timely manner.
Function as an effective team member while supporting the efforts and concepts of other departments.
Support the mission, vision and values of Midco.
Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
Possess an enthusiastic, energetic, self-motivated, and detail oriented approach towards work and all work projects.
Possess strong problem solving and decision making skills while using good judgment.
Multitask and change from one task to another without loss of efficiency or composure.
Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, coworkers and management.
Identify opportunities for improvement while creating and implementing viable solutions
Actively follow Midco policies and procedures.
Perform other duties as assigned.
EXPERIENCE AND EDUCATION
High school diploma or GED required. Some college or vocational training preferred.
NCTI, SCTE and/or other broadband certification preferred.
Previous experience in the broadband industry preferred.
Must develop working knowledge of construction, the National Electrical Code, OSHA regulations, state and local regulations and general safety standards.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 70 lbs.
The noise level in the work environment is moderate to loud.
While performing the duties of this position, the employee is frequently exposed to outside weather conditions and may occasionally be exposed to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
In-person visits to a customer’s home or place of business are normal in the performance of this job. Specific abilities required include accessing a customer’s home or place of business by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
Must be able to climb poles, ladders, and other structures with proper equipment.
Must be able to work from elevated heights and in tight spaces such as attics and crawlspaces.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, or any other characteristic protected by law.