Business Technology Association- KC Metro Area

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Business Technology Association- KC Metro Area

Pendello Solutions, Inc.
5909 Martway Street Suite 200
Mission, KS 66202

Phone Number :(913) 677-6744
Web Site
Position Title: Business Technology Associate
Location of Position: Kansas City Metro Area
Job Description:
Pendello Solutions, Inc., is seeking a motivated, independent and proactive Business Technology Associate.

At Pendello, we are passionate about using business technology to help our clients put the focus on what’s really important in their businesses and their lives. Supporting our clients means not only providing the latest technology, but also the business processes and expertise to leverage that technology, helping companies achieve more than they ever thought possible.

We are headquartered in Mission, Kansas, and are a leader in providing the most effective and forward-thinking business technology management capabilities. Pendello embraces, and creates, new business technology management approaches to provide proactive solutions, monitoring, maintenance, processes, and business strategies that deliver value to our clients. We are committed to exceptional customer service, fostering trusted relationships, and a positive, innovative, teamwork-based culture.

This is a paid full-time position.

We are looking to hire an Associate who is interested in a fast-paced environment, with a strong desire and ability to learn and grow. With this approach, experience is an advantage, but we are more focused on where you desire to take your career and the effort, attitude and passion that you bring to the role. Our hiring approach emphasizes the quality of the individual and identifies those candidates seeking an exciting, dynamic and growing company to become a part of.
This position reports to the Service Manager and works as part of the Service & Support team. This position provides:

• On-the-job training
• A team environment where your contributions are valued and you are encouraged
• Rapid development opportunities for career advancement

Key Tasks
• Complete Onboarding Program including training, hands-on work practicums and job shadowing
• Provide desktop, application, printer, server, network and end-user support from initial response to closure
• Document, track and monitor issues to ensure a timely resolution
• Respond to client requests for technical support via ticketing system and telephone
• Manage escalations to grow knowledge and provide proactive solutions
• Leverage and create documentation to facilitate business technology best practices
Check us out at If you think we are the type of company you would like to be a part of, and you think you are able to provide value to our business, please apply by e-mailing with the your resume.

When you e-mail your resume to us, you will receive an automated response with several questions we need to have answered before we proceed. Be sure to check your spam folder as some filters will consider our e-mail spam. Your resume will not be considered without answers to these questions, so reply in a timely manner.

We know many job postings list the credentials you must have and what experience the ideal candidate might have. That said, yes, we want you to have an technical education, yes, we want you to be able to write and communicate effectively, and yes, we want you to be a team player. But, we are looking to hire people that have a positive attitude, a desire to learn, love being part of a team, and are driven to grow. If that isn’t you, the credentials aren’t going to count for much.

Love what you do and the environment you do it in at Pendello Solutions!
Paid Vacation
Sick Leave
Additional Benefits (Please see description below):
We provide a monthly healthcare and benefits allowance, and fully paid access to telemedicine.